yoktogelPrivacy Policy

This page describes what we collect when you use yoktogel and how we keep that data protected. We are transparent about the information we gather—your legal name, date of birth, email, contact number, and payment details—and how we use it to operate your account, process deposits and withdrawals, and comply with anti-fraud regulations.

We understand that your privacy matters. We do not sell your personal information to advertisers or data brokers. We only share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and our fraud-prevention partners when needed to complete your transactions or protect your account.

Our privacy practices reflect Indonesian data-protection norms and international standards. If you have questions about how we handle your data, contact our support team at any time.

What data we collect on yoktogel

We collect information in two main categories: account registration and transaction history. When you open a yoktogel account, we ask for your legal name, date of birth, national ID number, email address, and phone number. This information is mandatory for Know Your Customer (KYC) verification under payment-partner regulations.

When you deposit funds, we collect details about your payment method—which e-wallet or bank you use, and the amount and timestamp of each transaction. When you place a wager on Liga 1 matches, Piala AFF fixtures, live-dealer tables, slots, or esports markets, we record the bet amount, market selection, odds, outcome, and payout. This creates your transaction history.

We also collect technical data: your device type (Android or iOS), IP address, browser user-agent, and session duration. This helps us detect fraud, optimize app performance, and troubleshoot technical issues. We do not intentionally collect sensitive biometric data or exact location data (though your IP address gives us a general region).

Account data: Your legal name, date of birth, ID number, email, and phone—required for KYC verification and account recovery.
Payment data: Payment method details, deposit/withdrawal amounts, timestamps, and confirmation codes—required to process transactions.
Wager data: Your betting history, game selections, stakes, outcomes, and payouts—retained for account reconciliation and dispute resolution.
Technical data: Device type, IP address, user-agent, session duration—used for fraud detection and performance optimization.

How we use your data on yoktogel

We use your account data to verify your identity, set up your login credentials, and process your password resets. We use your payment data to authorize deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and to process withdrawals back to your original payment method.

We use your wager data to calculate payouts, settle markets, and provide you with a complete transaction history in your account settings. This allows you to review all your betting activity and confirm that settlements are accurate.

We use technical data to detect fraudulent logins, prevent unauthorized account access, and identify bots or automated abuse. If we see unusual activity—such as multiple failed login attempts or logins from different countries in short succession—we may temporarily suspend your account and ask you to verify your identity.

Who we share your data with

We share your payment information with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to the extent necessary to complete your deposit or withdrawal. These processors follow their own privacy policies; we recommend reviewing those policies on their websites.

We share anonymized fraud-detection signals with third-party fraud-prevention services. These services do not receive your name or account details—only patterns and flags that help identify scams and protect all yoktogel users.

We do not share your personal data with advertisers, data brokers, or analytics companies. We do not sell your email list or betting preferences. We may disclose your data only if required by law (e.g., a court order or legal investigation) or to protect against fraud or illegal activity.

Data retention note: We retain your account data as long as your account is active. After you close your account, we keep transaction records for a period of time to comply with tax and legal obligations, then delete non-essential personal data. You can request deletion of certain data by contacting our support team, subject to legal retention requirements.

Cookies and tracking on yoktogel

Our yoktogel platform uses cookies to maintain your login session, remember your preferences (such as language or game filters), and track your activity so we can detect fraud. These are "first-party" cookies set by yoktogel.app—we do not use third-party cookies from social media or advertising networks.

When you log into yoktogel on your mobile device (Android app or iOS browser), we issue a session token. This token remains active until you log out or until it expires after a period of inactivity—typically a few hours. We do this to protect your account: if your phone is lost or stolen, your session will eventually expire and the thief cannot access your account without your password.

Your rights regarding your data on yoktogel

You have the right to request a copy of all personal data we hold about you. Contact our support team and we will provide your data in a readable format. You also have the right to correct inaccurate data—if your name, email, or phone number is wrong, log into your account settings and update it immediately.

You can request deletion of your account and associated personal data. However, we must retain transaction records and KYC information for a period of time to comply with anti-money-laundering laws and tax regulations. Once the legal retention period expires, we delete or anonymize your personal data.

If you believe we have misused your data or violated this privacy policy, contact our support team and describe the issue. We investigate all complaints and respond within a reasonable timeframe. If you remain unsatisfied, you may escalate your complaint to your local data protection authority.

1

Access your dataRight 1

Request a full copy of your personal data from our support team. We respond within days.
2

Correct your dataRight 2

Update your name, email, or phone in account settings. Changes take effect immediately.
3

Request deletionRight 3

Close your account and request data deletion. We comply, subject to legal retention obligations.
4

Lodge a complaintRight 4

If we misuse your data, contact our support team or your local data protection authority.

Data security and encryption on yoktogel

We encrypt your data in transit and at rest. When you log into yoktogel on your mobile device, the connection between your phone and our servers uses TLS encryption (HTTPS)—this prevents anyone on your WiFi network from intercepting your login credentials or account balance.

Your password is hashed using a salted algorithm—we never store your plain-text password. If you forget your password, we send you a reset link via email. You must click the link and set a new password; we cannot recover your old password because we do not have it.

Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing. However, no system is non-specific info secure. If you believe your yoktogel account has been compromised, change your password immediately and contact our support team.

International data transfers

Our servers may be located outside Indonesia. When you use yoktogel from Jakarta, Surabaya, Bandung, Medan, or elsewhere in the region, your data may be transmitted to and stored on servers in other countries. We ensure that all international transfers comply with data-protection standards equivalent to Indonesian law.

Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) process your transaction data according to their own privacy policies and may also transfer data internationally. We recommend reviewing their privacy statements on their websites.

Policy updates and contact information

We update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we notify you via email or an in-app banner. Your continued use of yoktogel after an update constitutes your acceptance of the new policy.

If you have questions about this privacy policy, how we handle your data, or your rights as a yoktogel user, contact our support team. You can reach us via email, live chat, or phone—our multilingual team is available during business hours.

Thank you for using yoktogel. Your trust is important to us, and we are committed to protecting your privacy while delivering a fair and secure gaming experience.